Shipping policy
Shipping & Delivery Policy – Manan Mart
At Manan Mart, we aim to provide safe, reliable, and timely delivery of all orders placed through our online store. Please read our shipping policy below:
1. Shipping Duration
- Our standard shipping time is 5–8 business days
- Business days do not include weekends or public holidays
- Delivery may take longer in rare cases due to courier delays or unforeseen circumstances
2. Order Processing Time
- All orders are processed within 24–48 hours after confirmation
- Orders placed after business hours may be processed on the next business day
3. Shipping Charges
- Shipping charges may vary depending on your location and parcel size/weight
- Any applicable shipping fee will be shown at checkout before order confirmation
4. Delivery Attempts
- The courier will attempt delivery at the provided address
- If the customer is unavailable or refuses the parcel, re-delivery may not be guaranteed
5. Accuracy of Shipping Information
Customers must provide accurate:
- Full Name
- Phone Number
- Complete Address
Manan Mart is not responsible for delays caused by incorrect or incomplete information.
6. Damaged or Missing Items
- If your parcel arrives damaged or items are missing, please refer to our Return & Refund Policy
- A proper unboxing video proof is mandatory for any damage-related claim
7. Business Address
Our business location is:
Shami Road, Gol Market, Near Municipal Park, Mian Channu