Refund policy

Return & Refund Policy – Manan Mart

At Manan Mart, we are committed to delivering high-quality products and ensuring customer satisfaction. Please review our Return & Refund Policy carefully before making a purchase.

1. Eligibility for Return/Refund

You may request a return or refund only if:

• The product received is damaged, or
• The parcel shows clear defects or damage upon opening

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2. Mandatory Video Proof

To process any damage-related claim, the following is required:

• A complete video of the unboxing
• The parcel must be shown in sealed condition before opening
• The video must be continuous, unedited, and recorded in one take

⚠️ No claims will be accepted without proper video proof.

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3. Claim Duration

• All return or refund requests must be made within 7 days of delivery
• Any claim submitted after 7 days will not be entertained

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4. Non-Returnable / Non-Refundable Cases

Returns or refunds will not be provided in the following situations:

• Change of mind
• Minor color or design variations
• Incorrect size selection by the customer
• Used or opened products (unless damaged)

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5. Contact Information

For any queries or claims, please contact us at:
📞 0345-7429549